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JD Power Survey Results

JD Power is a market reaserach and data analytics firm best known for benchmarking studies on customer service across a variety of industries.

 

 

Click here fore the full study on US Hotels

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Hotel Rankings

​The following hotel brands rank highest in guest satisfaction.

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Luxury:

The Luxury Collection 
Upper Upscale:

Margaritaville Hotels & Resorts 
Upscale:

element 
Upscale Extended Stay:

Hyatt House 
Upper Midscale:

Drury Hotels

Upper Midscale/Midscale Extended Stay: Home2 Suites by Hilton  
Midscale:

Tru by Hilton 
Economy:

Microtel by Wyndham 
Economy Extended Stay:

WoodSpring Suites 

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Drury Hotels
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Red Roof
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Howard Johnson
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Super 8
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Best Western
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Motel 6
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Holiday Inn Express
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Econo Lodge
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Home2 Suites by Hilton
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Microtel by Wyndham
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WoodSpring Suites
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Americas Best Value Inn
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Residence Inn 
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Fairfield Inn & Suites
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